Contact Us

Contact Us

 

For information on any of our dermatological services, or to book an appointment, call or email us.

Please note that referrals for MSP-covered medical dermatology procedures must be obtained through your family physician or primary care provider.

Phone: (250) 871-2006
Fax: (250) 871-1613

Medical Office Email: info@coastaldermatology.ca
Aesthetics Email: connie@coastaldermatology.ca

Please see below for hours.

105-501 4th Street
Courtenay, British Columbia
V9N 1H3

Please note there is ample 2 hour street parking located in front of our office.

No Show & Late Cancellation Policy

Please take a few moments to review our policy. If you have any questions, please do not hesitate to ask.

 

  • Late cancellations are defined as any appointment cancelled within 24-hours of the appointment date and time. If an appointment is cancelled within this time frame, a $100 non-refundable cancellation fee will be applied to the credit card on file.
  • If you have to reschedule or cancel an appointment, you must notify us one business day (24 hours) in advance. Cancellation of an appointment can be done through in-person communication, voice message or email.
  • If you book your appointment within the 24-hour time frame, the policy is in effect immediately.
  • If you arrive later than halfway through a scheduled appointment this will constitute a missed appointment/no show, and the $100 cancellation fee mentioned above will apply. Late comers may be required to reschedule for a later time or another day.

Product Refund & Exchange Policy

  • Refunds or exchanges will be made only on defective product and must be submitted within 30 days of original purchase date.

Contact Us

Phone: (250) 871-2006
Fax: (250) 871-1613

Medical Office Email: info@coastaldermatology.ca
Aesthetics Email: connie@coastaldermatology.ca

105-501 4th Street
Courtenay, British Columbia
V9N 1H3

Office Hours

Mon: 8:30am - 4:00pm
Tue: 8:30am - 4:00pm
Wed: 8:30am - 4:00pm
Thu: 8:30am - 4:00pm
Fri: 8:30am - 4:00pm
Sat: Closed
Sundays & Holidays: Closed