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No Show & Late Cancellation Policy

Please take a few moments to review our policy. If you have any questions, please do not hesitate to ask.

• Late cancellations are defined as any appointment cancelled within 24-hours of the appointment date and time. If an appointment is cancelled within this time frame, a $100 non-refundable cancellation fee will be applied to the credit card on file.
• If you have to reschedule or cancel an appointment, you must notify us one business day (24 hours) in advance. Cancellation of an appointment can be done through in-person communication, voice message or email.
• If you book your appointment within the 24-hour time frame, the policy is in effect immediately.
• If you arrive later than halfway through a scheduled appointment this will constitute a missed appointment/no show, and the $100 cancellation fee mentioned above will apply. Late comers may be required to reschedule for a later time or another day.

Product Refund & Exchange Policy

• Refunds or exchanges will be made only on defective product and must be submitted within 30 days of original purchase date.